Surestay Hotel By Best Western Lincoln, Lincoln ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2001 West O Street, Lincoln, Nebraska, United States of America, 68528-1148

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

4 persons

Bed options:

1 King Size Bed

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Suite

Max:

6 persons

Bed options:

2 King Size Beds

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Queen Room

Max:

4 persons

Bed options:

2 King Size Beds

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Getting around

A list of all available modes of transport

City Center

Lincoln 2.5 mi

Airports

Lincoln (LNK) 4.1 mi

Eppley (OMA) 62.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
Only dogs are allowed
Wheelchair access
Exterior corridors
Ice machine

Guest Parking

Refrigerator
Microwave

Services

Self-service laundry

Dining

Bed and breakfast
Free breakfast

Business

Business center
Fax/Photocopying

Room features

Air conditioning
In-room desk
Ironing facilities

Bathroom

Hair dryer

Self-catering

Refrigerator
Microwave

Media

Cable/ Satellite television
Free local telephone calls
AM/FM alarm clock

Location

2001 West O Street, Lincoln, Nebraska, United States of America, 68528-1148

Map view

2001 West O Street, Lincoln, Nebraska, United States of America, 68528-1148

City landmarks

Museums

Museum of American Speed

1.4 mi

400 Pinnacle Arena Dr

Pinnacle Bank Arena

2.0 mi

LakeView United Methodist Church

3100 ft

Nature reserve

Pioneers Park Nature Center

2.2 mi

Big Red Keno

3800 ft

Vancer, Inc

4000 ft

Museums

Lincoln Children's Museum

2.6 mi

Bethel Bible Way Apostolic Temple

5100 ft

Zoo

Lincoln Children's Zoo

3.8 mi

1 Stadium Drive

Memorial Stadium

2.4 mi

Public Building

Nebraska State Capitol

2.7 mi

Events

Lincoln Firefighter's Reception Hall

1.3 mi

Lincoln Firefighters

1.4 mi

Willard and Schroeder Park

1.4 mi

307 Morrill Hall University of Nebraska- Lincoln

University of Nebraska State Museum

2.6 mi

Big John's Billiards

1.4 mi

Museums

Sheldon Museum of Art

2.4 mi

First Church of the Open Bible

1.5 mi

Church

Fellowship Baptist Church

1.5 mi

An Lac Temple

1.6 mi

Buddhist Community of Lincoln Church

1.6 mi

People's City Mission

1.6 mi

Detroit-Lincoln-Denver Highway Marker

1.6 mi

First German Congregational Church

1.6 mi

Parks

Hazel Abel Park

1.9 mi

335 N 8th St B

Historic Haymarket

2.1 mi

Haymarket Park

2.0 mi

Square

The Railyard

2.0 mi

Gallery

Eisentrager-Howard Art Gallery

1.9 mi

Haymarket Park Sports Arena

1.9 mi

Nearby

LakeView United Methodist Church

3100 ft

Big Red Keno

3800 ft

Vancer, Inc

4000 ft

Restaurants

Woodees

600 ft

201 Capitol Beach Blvd

Phat Jack's

2900 ft

101 South West 14th Place Suite 102

Phat Jack's BBQ

2900 ft

101 Southwest 14th Street

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

6.2/10

Nice

Rooms

5.6

Location

6.0

Service

6.6

Dining

5.6

Bob

United States of America, February 2025

6.8/10

My stay at Surestay Hotel By Best Western Lincoln was a mixed bag. The pet-friendly feature was definitely a plus, especially since I traveled with my three cats. However, I was disappointed by some cleanliness issues and the lack of amenities like a functioning AC unit and snack vending machines.

Rooms

5.0

The suite I had was spacious enough for my needs, but it had some cleanliness concerns and maintenance issues like a musty smell and markings on the walls.

Service

8.0

I received amazing customer service, especially when I accidentally booked the wrong day; they sorted it out quickly.

Location

5.0

The location was convenient, and I loved being able to park right in front of my room, but it wasn't super easy to find since there were no signs.

Dining

5.0

Breakfast had limited options and although there were some gluten-free products, it felt lacking compared to other places I've stayed.

Facilities

5.0

The self-service laundry was a handy feature, but the vending machines were out of order, which was disappointing.

Matt

United States of America, February 2025

6.8/10

I found the hotel to be a hidden gem with a cozy ambiance, though the check-in process was less than ideal due to staff availability. My room was spacious and clean, but the television was disappointingly small. The location is convenient, with restaurants nearby, which added to the experience.

Rooms

8.0

My room was surprisingly spacious and cozy, but the TV could have been larger for better viewing.

Service

5.0

The staff was friendly, but I faced a lengthy wait during check-in with no one available to help immediately.

Location

9.0

Conveniently located near the freeway, a Casey’s, and several restaurants within a mile's drive.

Dining

8.0

I enjoyed some great Chinese dishes at nearby restaurants, which were easily accessible.

Facilities

7.0

The self-service laundry option was a nice feature, although it wasn't mentioned in detail.

John

United States of America, January 2025

6.4/10

I was really hoping for a pleasant stay, but unfortunately, the experience fell short. The positives were the comfortable bed and functioning air conditioning, but the overall cleanliness and upkeep of the room left much to be desired.

Rooms

5.0

The room had an unpleasant odor. likely from past smoking or mold. The carpet looked unkempt, and there were visible stains on the sheets. I also noticed that the bathroom facilities were not well-maintained.

Service

5.0

Even though my stay was disappointing, the staff were fairly accommodating, especially when I raised concerns about my booking. However, their solutions didn't fully address my issues.

Location

5.0

The hotel was hard to spot from the road, and I admit it made me a bit uneasy. Being placed on the back side of the hotel as a single female traveler heightened my discomfort.

Dining

5.0

Though I didn't indulge much, I did spot some interesting menu options like chopped salads. but I ultimately decided to eat elsewhere.

Facilities

5.0

I appreciated having access to self-service laundry, but the overall cleanliness of the area could use considerable improvement.

Warren

United States of America, December 2024

6.4/10

My stay at the Surestay Hotel By Best Western Lincoln was disappointing. The rooms were not clean, and I felt quite uncomfortable due to the overall atmosphere of the hotel. The friendly staff and convenient location were the only redeeming factors during my visit, but they couldn't make up for the negative experiences I had.

Rooms

5.0

The rooms were dirty, with stained beds and blood on the bathroom floor. I had a hard time feeling safe and comfortable.

Service

5.0

While the staff was friendly, my experience checking in was marred by the owner's rude behavior and the extortion of a cash deposit.

Location

6.0

The hotel is conveniently located near the freeway and some dining options, but that didn't make up for my concerns.

Dining

5.0

Breakfast was very minimal—a gallon of milk, cold cereal, and a banana—so I chose to skip it.

Facilities

5.0

I appreciated the self-service laundry option, but it wasn't enough to offset the many issues.

Evan

United States of America, December 2024

6.4/10

I had mixed feelings about my stay. The service was excellent, and the owners were incredibly accommodating, especially when I made a mistake with my reservation. However, the room I stayed in left a lot to be desired, with dim lighting and some maintenance issues that really impacted my experience.

Rooms

5.0

The room's lighting was not great, making it feel dark and uninviting. There were also electrical issues, as several plugs didn't work, which was quite inconvenient.

Service

10.0

The owners provided amazing customer service, especially when I accidentally booked the wrong day online. They really went out of their way to help me.

Location

5.0

The location was convenient, right off the interstate, but that was about the only highlight.

Dining

5.0

I didn't really have the chance to explore dining options, but I did hear they had crinkle-cut fries, which sounded delicious.

Facilities

5.0

I noticed they offered a self-service laundry, but the overall maintenance of the place was lacking, making me hesitant to use the facilities.